City of Boulder · department · IT
Innovation & Technology
“The Innovation & Technology (IT) department enables impactful, efficient, and highquality services for constituents and employees through operational effectiveness, innovation, and technology systems.” source as of 2026-10-30
Who runs it
AI-read · unreviewed read by a model from the city's pages, the Charter, the code and the budget books; every quote checked against its saved source; not reviewed by a person. Hover a source for its words.- Head
- Jennifer Douglas, Chief Innovation and Technology Officer as of 2026-10-30 source source
- Answers to
- City Manager. A city department under the City Manager. The Charter has the city manager appoint and remove the directors of departments and control and supervise the departments. Head appointed by City Manager. source source source as of 2026-10-30
- Legal basis
- Charter Sec. 65 · authorizes · Administrative departments source
- Charter Sec. 66 · governs · Directors of departments source
- Contact
- 303-441-3080 · CIO@bouldercolorado.gov · contact page source as of 2026-10-30
Boards and commissions it staffs
not applicable: No board or commission names Innovation & Technology as its staff: checked the staff_liaison field of every body file in governance/bodies/ and the staff-liaison list (2026-10-30), and the department's main, about and services pages, which name no board. The 2026 data governance task force is attributed to the City Manager's Office, with no staff named.
Budget
from the city's approved budget books; each figure printed, to the dollar, in its source (hover a source for its words). A year may come from a different book or table than the next: the table says what each covers| Year | Basis | Amount | What it covers |
|---|---|---|---|
| 2024 | approved | $16,206,943 | All funds: department expenses, 2024 Approved Budget department page total (the 2026 book's FY2024 column prints the same) source |
| 2025 | approved | $20,884,970 | All funds: department expenses, 2025 Approved Budget department page total (the 2026 book's FY2025 column prints the same) source |
| 2026 | approved | $22,322,011 | All funds: department expenses, 2026 Annual Budget department page total (the program pie prints the same) source |
Divisions
in the city's own words; heads only where an official source names them- Administration (Accessible & Connected)
“Program provides overall leadership, strategic planning, and management support to IT, including financial management and administration of citywide technology funds.” source - Application Support
“The Application Services program provides software support, application development, application data management, software implementation, and reporting support to both the city’s customer-facing municipal services and internal business operations.” source - Cybersecurity & Privacy
“The Cyber Security group provides technology risk management, data governance and data loss prevention, security incident handling and recovery, vendor and application security assessments, enterprise-wide technology and process hardening, business continuity planning, policy development, contract assessment, and staff education.” source - Data and Analytics Services
“This program provides leadership and execution of data initiatives pertaining to data governance, data infrastructure and data analytics.” source - Innovation and Digital Transformation
“The Innovation Center of Excellence and the Digital Transformation group provides enterprise thought leadership in human-centered service design, smart city technologies, and performance management that drive new services and solutions that fundamentally improve how the organization serves the community.” source - IT Infrastructure Services
“The Infrastructure Services group provides a reliable and robust data, voice, and fiber optic communications infrastructure supporting over 1,600 city employees, telephones, workstations, mobile devices, and over 350 physical and virtual servers providing voice, web, email, GIS, database, and office productivity services.” source - IT Project Management
“The IT Project Management Office (PMO) specializes in meeting the city's project management, business analysis, and process improvement needs in the technology space.” source